All orders will be shipped within 1-3 business days once payment is received. (During Sale Periods this can take up to 5 days to be shipped with high volumes of orders to be processed) Please allow 5-7 working days for your item(s) to arrive within Australia. We use prepaid regular post satchels. Shipping days are Monday, Wednesday and Friday.
Items are inspected by us before dispatch. Once an item has been sent, Mahiya will no longer be responsible for goods shipped. If you require insurance, please send us an email upon purchasing.
Please make sure your shipping address details are up to date when ordering. Please check with your local post office if you experience problems during shipping. We do not refund for items lost in the mail. If you are experiencing problems, please follow up with Australia Post to lodge an enquiry. We will do our best to assist you.
Final prices do not include relevant overseas customs duties, foreign taxes or other fees which may be imposed. This is the responsibility of the customer. Please check with your local customs office for further information.
*We are only able to offer free Australia wide shipping on Mahiya items. We have added a small shipping fee to all non-Mahiya products.