SHIPPING - AUSTRALIA
All orders over $100 that are shipped within Australia are entitled to *FREE SHIPPING and are sent via Australia Post. You will also have the option to upgrade to a SIGNATURE ON DELIVERY or EXPRESS POST for $12.95. You will be emailed your tracking number once your item has been shipped.
SHIPPING - INTERNATIONAL
$25 Flat Rate International Shipping. All international orders are sent via registered mail. It will require your signature on delivery. This is unfortunately not trackable online, but you will be emailed your reference number which you can quote to your local postal service for updates. IF YOU REQUIRE INSURANCE ON YOUR ORDER, PLEASE SEND US AN EMAIL WHEN ORDERING AND WE WILL PROVIDE A QUOTE FOR YOUR PACKAGE.
For more information regarding postage, please visit your nearest Post Office or visit Australian Postal Corporation.
FREE LOCAL PICK-UP
For those located in or around Australia's Gold Coast, free local pick-up of purchased items is allowed at our Showroom in Currumbin. Please note that we are open from 9:30am to 3:30pm on Mondays, Wednesdays and Fridays, as well as some select weekend mornings (please see our Facebook or Instagram for announcements). The pick-up address is 4/23 Leonard Parade, Currumbin Waters, QLD 4223.
All orders will be shipped within 1-3 business days once payment is received. Please allow 5-7 working days for your item(s) to arrive within Australia. We use prepaid regular post satchels. (Shipping days are Monday, Wednesday and Friday)
Items are inspected by us before dispatch. Once an item has been sent, Mahiya will no longer be responsible for goods shipped. If you require insurance, please send us an email upon purchasing.
Please make sure your shipping address details are up to date when ordering. Please check with your local post office if you experience problems during shipping. We do not refund for items lost in the mail. If you are experiencing problems, please follow up with Australia Post to lodge an enquiry. We will do our best to assist you.
Final prices do not include relevant overseas customs duties, foreign taxes or other fees which may be imposed. This is the responsibility of the customer. Please check with your local customs office for further information.
*We are only able to offer free Australia wide shipping on Mahiya items. We have added a small shipping fee to all non-Mahiya products.