Mahiya Bags

Are your bags made with real leather?

Yes, Our incredible artisans handcraft each Mahiya handbag from ethically sourced leather, using pops of colours and unique designs to allow you to express yourself through your style. We use Ethically sourced cow, sheep and goat leather to suit each product. Each handbag is designed with functionality, along with style, at the forefront of our minds, resulting in the perfect accessory for every occasion.

Where are the bags made?

Each and every style is hand-designed in Australia and crafted by our talented team of local artisans in Bali, we love working with our gifted team of entrepreneurs on 'The Island of the Gods.'

How do I look after my leather?

Keep leather out of direct sunlight over long periods to prevent fading. We recommend using a leather protector spray or cream and conditioner to protect from accidental spills and cracking, and wipe any marks with a clean, damp cloth. Please read our Leather Care Tips & Tricks for more detailed information.
Purchase Mahiya Leather Cream here.

Are all bags the same?

Each piece of leather is ethically sourced and crafted by expert artisans, creating the perfect handbag for you each time. We understand the importance of individualism and freeing your spirit, which is why although our handbags can be similar, no two are ever exactly the same. 

Is there payment plans?

素敵なお客様には、今すぐ購入、後払いのオプションを当サイトでご提供できることを大変嬉しく思います。登録方法の詳細については、https://zippay.com.au/ および https://www.afterpay.com.auをご覧ください。

 

Shipping

How much does it cost and how long does it take?

出荷 - オーストラリア

$150 以上の注文は送料無料を受け取ります。

Orders under $150 Flat Rate $8.00

エクスプレスデリバリー定額 $12.99

シグネチャ付きスタンダード $12.99

Express with Signature $15.99 

SHIPPING - INTERNATIONAL

NZへの$15定額(NZへの$250 AUD以上の注文は送料無料を受け取ります)

$25 世界の残りの部分, オーストラリアポスト 5-14 日配信オンラインまたは署名を追跡しません

30ドル エクスプレス 3-7日分の送料 -追跡と署名。 

USA, Canada & NZ orders over $350 AUD receive Free Shipping.

FREE LOCAL PICK-UP For those located in or around Australia's Gold Coast, free local pick-up of purchased items is allowed at our Showroom in Currumbin. Please note that we are open from 10am-2:30pm  on Monday, Wednesday and Friday. The pick-up address is 4/23 Leonard Parade, Currumbin Waters, QLD 4223.

以下の点にご注意ください。

すべての注文は、支払いを受け取った後、1〜3営業日以内に出荷されます。(販売期間中は、大量の注文が処理されるまでに最大5日かかる場合があります)お客様の商品がオーストラリア内に到着するまで5~7営業日かかります(一部の遠隔地では、より長くかかる場合があります)、プリペイドの通常のポストサッチェルを使用します。 

商品は発送前に点検いたします。商品が発送されると、マヒヤは出荷された商品に対して責任を負いません。保険が必要な場合は、ご購入時にメールをお送りください。

ご注文の際は、配送先住所の詳細が最新であることを確認してください。発送中に問題が発生した場合は、最寄り郵便局にご確認ください。郵便で紛失した商品の返金は行いません。問題が発生した場合は、オーストラリア郵便に従ってお問い合わせください。私たちはあなたを助けるために全力を尽くします。 

 

Can I return my order?

Sure, you can return your order within 14 days of receiving your order to exchange or for a credit note. We do not refund for change of mind.

What if my item is faulty?

Our apologies if you have received an item that is not in perfect condition.

Please send us an email immediately at [email protected] with photos of the fault.

Is there local pickup?

Yes! For those located in or around Australia's Gold Coast, free local pick-up of purchased items is allowed at our Showroom in Currumbin. Please note that we are open from 10am-2:30pm  on Monday, Wednesday and Friday. The pick-up address is 4/23 Leonard Parade, Currumbin Waters, QLD 4223.

If you can't find the answer you are looking for email us at: [email protected]